Job Summary 

Under the direction of the Operations Manager, the incumbent provides high level support to the Parking & Transportation Services (PTS) front office by delivering customer service, coordinating administrative support for all PTS departments, and overseeing special projects.  Also supports PTS promotional activities, and directly supports the Director of PTS and Parking Operations Manager.

Key Responsibilities

• Coordinates day-to-day support for the Parking & Transportation Services department front office - Under the direction of the Operations Manager, the incumbent assists in coordinating the day-to-day operations for the front office in accordance with departmental procedures, which includes some general supervision of office student assistants.
• Coordinates administrative support for Parking & Transportation Department - Responsible for a wide range of sensitive and confidential administrative tasks usually associated with student, financial, and DMV records, including frequent communication and interaction with the campus community.
• Special projects - Independently research, survey, and create reports for the department to use in its decision-making process that directly impacts campus constituents and the community.  Serves as point person for various department related projects.
• Provide back-up or general support to PTS as needed.

Knowledge Skills and Abilities

Excellent customer service and interpersonal communication skills, with a strong ability to coordinate projects, set up meetings, and supervise students effectively. Proficient in customer operating systems and Microsoft Office applications, including Excel, Word, Outlook, and Teams. Exceptional written communication and data entry accuracy, as well as strong organizational skills that enable to manage multiple priorities independently in fast-paced environments. Adept at maintaining confidentiality, establishing and sustaining effective working relationships, and proactively researching and resolving issues with minimal supervision. Experience with automated systems, including a preference for PeopleSoft, and consistently demonstrate reliability and discretion in handling sensitive information.

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to five years of administrative support experience required.

• Previous experience working at a university preferred.

• BA degree preferred.

Physical Summary

• Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Licenses / Certificates

• Valid CA Driver's License required.

Employees who are required to operate motorized vehicles and/or use their personal vehicle more than once a month on university business are required to take a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice (EPN) Program.

Department

Parking Administration

Classification

Administrative Support Coordinator II

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

Hiring Range: The hiring range for this position is $4,058 - $4,326 per month commensurate with candidate's education, experience, skills, and training.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,058 - $6,653 per month.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. 

Additional Information

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.